Common questions
Guides for uploads, platforms, AI, Brand Kit, plans, and app installation.
Open Help Center →Check system status first. If the issue remains, copy a diagnostic report so browser and connection problems are easier to identify.
Guides for uploads, platforms, AI, Brand Kit, plans, and app installation.
Open Help Center →Test internet access, PWA support, Supabase, and your YouTube connection.
Open system status →Diagnostics
The report helps identify issues with the app view, installation, service worker, or browser compatibility.
The report contains technical device and browser information, but no videos or passwords.
Before reporting an issue